Refunds & Reprints

Custom items are final sale

Because each tattoo is printed to order with your text, logo or design, orders cannot be cancelled, returned or refunded once production has started, except as described below.

You approve the spelling, design and placement preview before checkout. Please check it carefully, because we print what you approve.

Free reprint for misprints and damage

If your order arrives misprinted, damaged, or noticeably different from the preview you approved, we will reprint it free of charge, including shipping.

To qualify:

• Contact us within 14 days of delivery
• Include your order details (name and email used at checkout)
• Include a clear photo of the problem

Orders that never arrive

If your order has not arrived and it is clearly past the expected delivery time, email us. We will look into it with our print partner and arrange a reprint or refund if the order was lost in transit.

What is not covered

• Spelling or design errors that were in the preview you approved
• Changing your mind after production has started
• Tattoos that were applied and wore off, or were damaged after delivery
• Delays caused by an incorrect address entered at checkout

If a refund is approved

Approved refunds go back to the original payment method through our payment processor. Your bank may take several business days to show it.

Before you order

Questions about whether your design will print well, or about race-day timing? Email us before you order and we will help.